Returns & Exchanges Policy
At Geek Jack, we want you to be fully satisfied with your fashion finds; if your item isn't the perfect fit, you can return it within 30 days of delivery. Please ensure all apparel remains unworn, unwashed, and with original tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and labels are intact and included.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.